Will your beads fit Pandora and Troll bracelets?
Yes, all of our Euro beads are compatible. However, there are very few beads in the shop that have smaller holes than normal. I try to put this in the listings as eye catching as possible.
Do you items contain nickel or lead?
None of my items contain Lead or Cadmium. There are few items that may have nickel, but in low amounts.
How fast do you ship orders out?
We tend to ship orders when they come in the same day or the following day.
How much is your shipping?
Shipping is a flat rate $4 no matter how much you spend in the shop. Shipping will not be lowered from this rate.
It covers bags, labels, bubble mailers, bubble wrap, printing of invoice, ink and delivery to the post office.
Priority is available in the checkout for an additional $3.
What providers do you offer shipping through?
I do all of my postage online through USPS and for larger orders I do use FEDEX. We ship from the US and you receive your products in days not weeks! I am not responsible for undelivered packages if you provided an incorrect address. You are responsible for shipping cost even if it gets returned. If a package gets lost I will resend the items if available or work together on solving the problem.
What is your refund policy?
If for some reason you do need to do a return you are responsible for return shipping and a full price refund minus the initial shipping cost will be refunded to you.
As soon as you place your order it gets printed. Your order may be ready to go in a sealed mailer upon receiving your request to cancel. All canceled orders will incur a $1 fee for material and time lost on my part.